Welcome to reno.theater (the “Site”), operated by us. Your privacy matters to us, and we are committed to protecting your personal information. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your data.
By accessing or using the Site, you agree to the practices described in this Privacy Policy. We may update this policy periodically, and we will notify you of significant changes via the Site or your registered contact methods. Continued use of the Site after changes signifies your acceptance of the updated policy.
When you purchase tickets, register for events, or contact us, you may provide personal details such as your name, email address, and payment information. Please note, our third-party payment processor handles your credit card details securely, and we do not store full card data directly.
Providing your contact details allows us to communicate with you regarding your transactions, tickets, or inquiries. You also consent to us reaching out via calls, texts, or emails using the contact details you provide.
We collect information about your interactions with the Site, including your IP address, browser type, access times, pages viewed, and device information. This helps us analyze trends and improve user experience. We may use cookies and similar technologies for these purposes.
Your data helps us process ticket purchases, manage your account, and respond to service requests. In some cases, our ticket vendors or partners may view certain details necessary to fulfill your orders.
With your consent, we may send promotional emails or texts about upcoming events or offers. You can opt out at any time by following the unsubscribe instructions in our communications.
We may share your information with trusted third-party service providers involved in payment processing, order fulfillment, or customer support. These entities are contractually obligated to protect your data.
If required by law or in response to legal requests, we may disclose your data. We may also share information to prevent fraud or protect our rights.
In case of a merger, acquisition, or sale of assets, your data may be transferred to new owners or partners, under the same or a compatible privacy policy.
We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations. You may request deletion of your data by contacting us.
We use cookies for essential site functions, analytics, personalization, and targeted advertising. Cookies may be set by us or third-party partners like advertising or analytics providers.
You can manage cookie preferences through your browser settings or opt out of targeted ads via third-party tools or settings. Disabling cookies might limit some site functionality.
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
The Site is intended for users aged 18 and older. We do not knowingly collect personal information from minors under 13. If we learn that a minor has provided personal data, we will delete it promptly.
You can opt out of marketing emails by clicking the unsubscribe link or replying with “STOP” to texts. You may also request access, correction, or deletion of your data by contacting us.
To exercise your rights or submit privacy requests, contact us via email at [email protected] or use our privacy request form on the Site.
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of the Site after modifications indicates your acceptance of the revised policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us through the available communication channels on the Site.